Seamless Transport, Trusted Care

We provide seamless paratransit and NEMT services that prioritize your comfort, safety, and convenience.

Make a Call / Booking

To schedule an appointment, you can either call our dedicated booking line.

Set Pick-Up Location

We'll pick you up right from your location and take you wherever you need to go.

Arrive to Destination

We ensure a smooth journey, taking you directly to your destination.

About US

Why Choose Reliable Transits LLC

At Reliable Transits, we are committed to providing transportation services that are caring, respectful, and reliable.

Reliable Transits provides a high standard of non-emergency medical transportation for our clients resident in the Chicago land area and surrounding communities and assure them of safe and reliable services. We are guided by caring, respectful and being reliable . Whether you need to go visit a doctor or see loved ones, we are here to serve.
Our team, from drivers to partners, works together with a shared mission: ensuring every service request is handled safely, efficiently, and professionally. Whether you need medical transport, senior assistance, or transportation to special events, we offer scalable solutions to meet your changing needs. Dedicated to timely and secure service, we strive to make your transportation experience seamless and stress-free.

SERVICES

Our Services

Doctor Appointment

We specialize in transporting individuals to and from medical appointments, ensuring they receive the necessary care.

Senior Transportation

We often cater to the elderly in the population, offering assistance to the intended destination

Family Gatherings

We are pleased to provide transportation for patients to attend special events, family gatherings, and celebrations.

Airport Transportation

We offer transportation to and from airports, catering to travelers with disabilities or mobility challenges.

Pharmacy Trips

We offer transportation for individuals to pick up prescriptions and medications from pharmacies.

Assistive Devices

Our Vehicle are equipped with assistive devices like lifts, ramps, and securement systems to ensure passenger safety.

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PASSION, PROFESSIONAL, QUALIFIED

OUR CORE VALUES

Empathy and Compassion

We prioritize empathy and compassion in all our interactions. We understand the unique needs of our passengers and their families, and we are committed to providing caring, patient-centered transportation solutions that respect their dignity and well-being.

Accessibility and Inclusivity

We are dedicated to creating an inclusive environment for all individuals, regardless of their abilities or medical conditions.

Reliability and Safety

Safety is our utmost priority. We uphold the highest standards of safety in our vehicles, equipment, and operations.

Community Engagement

Safety is our utmost priority. We uphold the highest standards of safety in our vehicles, equipment, and operations. We believe in building strong connections within the communities we serve. We actively engage with local organizations, healthcare facilities, and advocacy groups to understand the evolving needs of our passengers.

Proprietary Technology Make our Ride Safe

We use cutting edge technology to keep an eye on every ride in real time. We monitor car speed to vehicle safety to time of arrival at every stop along the way. The software allows us to monitor our vehicles with a precise location with the intent of minimizing risks. This makes sure our customers are safe while riding with us.

BLOGS

Latest blogs

TESTIMONIALS

What our customers say about our services

Sarah J

Reliable Transits has been an absolute blessing for our family. My mother requires frequent medical appointments, and the team at Reliable Transits has always been reliable and professional. Their drivers are incredibly patient and respectful, making sure my mom feels comfortable and safe during every ride. They are always on time, and the vehicles are clean and well-maintained. Knowing that we can count on them for such an important service has truly eased our stress. I highly recommend Reliable Transits for anyone looking for compassionate and dependable transportation.

Amit Patel

I needed transportation for my wedding guests, and Reliable Transits exceeded my expectations. From the initial consultation to the day of the event, they handled everything with professionalism and care. The drivers were prompt, and courteous, and made sure everyone arrived at the venue on time. The attention to detail and customer service were outstanding. I couldn’t have asked for a better experience, and my guests commented on the transportation's comfort. I will definitely be using Reliable Transits for future events!

Fatima Ali

My father is elderly and has mobility issues, so we needed a trustworthy transportation service for his regular hospital visits. Reliable Transits came highly recommended, and I’m so glad we chose them. The drivers are trained in senior assistance and handle everything with great care, from helping my father into the vehicle to ensuring a smooth ride. The entire team is incredibly compassionate and goes out of their way to make the experience as stress-free as possible. They treat my father with the utmost respect, and that means the world to us.

FAQ

Frequently asked questions

What services does Reliable Transits offer?
We provide paratransit and Non-Emergency Medical Transportation (NEMT) services, including transportation for medical appointments, senior transport, family gatherings, airport trips, and pharmacy visits. Our vehicles are equipped with assistive devices to ensure safety and comfort.
How can I book an appointment with Reliable Transits?
You can schedule an appointment by calling our dedicated booking line or by filling out the online form with your full name, phone number, and preferred appointment date.
What types of assistive devices are available in your vehicles?
Our vehicles are equipped with lifts, ramps, and securement systems to ensure the safe and comfortable transport of passengers with mobility challenges.
Do you provide transportation for non-medical purposes?
Yes, in addition to medical appointments, we offer transportation for family gatherings, special events, and airport trips, catering to individuals with disabilities or mobility challenges.
Is Your Service Available for Seniors and Elderly Passengers?
Absolutely! We specialize in senior and elderly transportation, providing safe, comfortable, and reliable travel to ensure our passengers reach their destinations with ease.
What makes Reliable Transits different from other transportation services?
At Reliable Transits LLC, we prioritize comfort, safety, and convenience. Our team is committed to being caring, respectful, and reliable, ensuring that every service request is answered in a safe and timely manner.

Address

5875 N Lincoln Ave Suite 230 CHicago, IL, 60659

Opening Hours

Mon – Sat: 4:00 AM – 6:00 PM
Sun: Closed