Privacy Policy

At Reliable Transit LLC, we are committed to safeguarding the privacy of individuals who visit our website and use our paratransit services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

We may collect personal information, including but not limited to:

Contact information (e.g., name, address, email address, phone number).
Date of birth.
Medical information (if provided for paratransit services).
Payment information (e.g., credit card details).

Non-Personal Information

We may also collect non-personal information such as:

Log data (e.g., IP address, browser type, operating system).
Usage data (e.g., pages visited, actions taken).
Cookies and similar tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our paratransit services.
To respond to your inquiries and requests.
To process payments for services.
To personalize your experience on our website.
To send promotional and marketing communications with your consent.
To comply with legal obligations.

3. Disclosure of Your Information

We may share your information with:

Service providers and partners who assist in delivering our services.
Legal authorities when required by law.
In the event of a merger, sale, or asset transfer, your information may be transferred to the acquiring entity.

4. Your Choices

You have the following choices regarding your personal information:

Access, update, or delete your personal information by contacting us.
Opt out of marketing communications.
Adjust your cookie preferences in your browser settings.

5. Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

6. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Children's Privacy

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.Our services are not directed at children under the age of 13. We do not knowingly collect information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The effective date will be updated accordingly. Please review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Phone: (312) 825-1175
Email: info@reliabletransit.org
Address: 5875 N Lincoln Ave, Suite 230, Chicago, IL, 60659

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.